Privacy Policy | Monarch Premium Services β€” Cary, North Carolina
Residential home exterior in Cary, North Carolina
Your Data Is Safe With Us

Privacy Policy.

We respect your privacy and are committed to protecting your personal data. This policy explains how Monarch Premium Services collects, uses, and safeguards the information you share with us.

Last Updated: April 16, 2026
Monarch Premium Services Inc.
Cary, North Carolina

Effective Date: April 16, 2026

This Privacy Policy applies to Monarch Premium Services Inc., a residential property care company based in Cary, North Carolina, serving homeowners across Wake, Durham, and Orange County. By submitting your information through our website, you agree to the terms outlined below.

Cary, North Carolina
(919) 646-3099
1

Information We Collect

What you share with us

We collect information you provide directly when you request a quote, book a service, schedule a site visit, or contact us through any form on our website. This may include:

  • Full name and property address
  • Phone number and email address
  • Details about your property and the services you need
  • Preferred appointment times and communication preferences

We may also collect basic technical data automatically β€” such as your browser type, device, IP address, and pages visited β€” to help us understand how our website is being used and how we can improve it.

2

How We Use Your Information

Keeping your project on track

The information we collect is used solely to deliver the property care services you've requested and to communicate with you throughout the process. Specifically, we use your information to:

  • Schedule your free site visit and confirm appointments
  • Prepare accurate quotes tailored to your home's specific needs
  • Coordinate with our licensed and vetted professional partners to complete your project
  • Send service updates, reminders, and follow-up communications
  • Process payments and maintain accurate service records
  • Improve our website experience based on general usage patterns

We do not use your information for any purpose unrelated to the service relationship you've initiated with us.

3

Data Protection

We don't sell your information β€” ever

Protecting your personal information is a core responsibility we take seriously. We implement commercially reasonable security measures to maintain the safety of your data and guard against unauthorized access, alteration, or disclosure.

We do not sell, trade, rent, or otherwise transfer your personally identifiable information to third parties for marketing or commercial purposes β€” under any circumstances.

We may share your information only with trusted service partners who assist us in operating our business and fulfilling your service requests β€” such as licensed contractors, scheduling platforms, or payment processors β€” and only to the extent necessary to complete your project. These partners are required to keep your information confidential.

We may also disclose information when required by law or to protect the rights and safety of Monarch Premium Services, our clients, or others.

4

Cookies

Basic website functionality

Our website may use cookies β€” small data files stored on your device β€” to enhance your browsing experience and help us understand how visitors interact with our site. Cookies allow us to remember your preferences and improve site performance.

The cookies we use are limited to basic functionality and analytics. We do not use cookies to track your activity across other websites or to build advertising profiles.

You can choose to disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features of our website. Most modern browsers allow you to control cookie preferences through their settings menus β€” refer to your browser's help documentation for instructions.

5

Third-Party Links

External websites we don't control

Our website may contain links to external websites β€” including review platforms, scheduling tools, or partner resources β€” for your convenience and reference. These links are provided as a service and do not constitute an endorsement of those sites or their content.

Monarch Premium Services is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any external site you visit before providing personal information. Once you leave our website, this Privacy Policy no longer applies.

6

Policy Updates

When and how we make changes

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If we make material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you directly β€” such as by email if you are an active client.

7

Contact Us

We're happy to answer any questions

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us directly. We aim to respond to all inquiries within one business day.

Licensed & Insured

Vetted Professional Partners

500+ Homes Served

Across Wake, Durham & Orange

Questions? Call Us

(919) 646-3099