Privacy Policy.

We collect information you provide directly when you request a quote, book a service, schedule a site visit, or contact us through any form on our website. This may include:

• Full name and property address
• Phone number and email address
• Details about your property and the services you need
• Preferred appointment times and communication preferences

We may also collect basic technical data automatically — such as your browser type, device, IP address, and pages visited — to help us understand how our website is being used and how we can improve it.

The information we collect is used solely to deliver the property care services you've requested and to communicate with you throughout the process. Specifically, we use your information to:

• Schedule your free site visit and confirm appointments
• Prepare accurate quotes tailored to your home's specific needs
• Coordinate with our licensed and vetted professional partners to complete your project
• Send service updates, reminders, and follow-up communications
• Process payments and maintain accurate service records
• Improve our website experience based on general usage patterns

We do not use your information for any purpose unrelated to the service relationship you've initiated with us.

Protecting your personal information is a core responsibility we take seriously. We implement commercially reasonable security measures to maintain the safety of your data and guard against unauthorized access, alteration, or disclosure.

We may share your information only with trusted service partners who assist us in operating our business and fulfilling your service requests — such as licensed contractors, scheduling platforms, or payment processors — and only to the extent necessary to complete your project. These partners are required to keep your information confidential.

We may also disclose information when required by law or to protect the rights and safety of Monarch Premium Services, our clients, or others.

Our website may use cookies — small data files stored on your device — to enhance your browsing experience and help us understand how visitors interact with our site. Cookies allow us to remember your preferences and improve site performance.

The cookies we use are limited to basic functionality and analytics. We do not use cookies to track your activity across other websites or to build advertising profiles.

You can choose to disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features of our website. Most modern browsers allow you to control cookie preferences through their settings menus — refer to your browser's help documentation for instructions.

Our website may contain links to external websites — including review platforms, scheduling tools, or partner resources — for your convenience and reference. These links are provided as a service and do not constitute an endorsement of those sites or their content.

Monarch Premium Services is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any external site you visit before providing personal information. Once you leave our website, this Privacy Policy no longer applies.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If we make material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you directly — such as by email if you are an active client.